Contact us

Schema Code

General enquiries

Call 13 14 23

Sales

NBN: 1300 720 016

Fibre to the Building: 1300 403 211

Mobile: 1300 242 011

Monday - Sunday: 8am - 10pm

Internet & Home Phone Technical Support

NBN: 1300 997 271

5G Home Broadband: 1300 994 533

Home Wireless Broadband: 1300 994 533

Fibre to the Building: 1300 997 274

24 hours a day, 7 days a week

Internet & Home Phone Customer Service

Accounts and Billing: 1300 993 011

Monday – Sunday: 8am - 10pm

Internet & Home Phone Installation

Installation Status: 1300 993 012

Monday - Sunday: 8am - 10pm

Plan Change & Moving Home

Plan Change: 1300 920 158

Moving Home: 1300 865 124

Monday - Sunday: 8am - 10pm

Mobile Support

Accounts & Billing: 1300 993 019

Technical Support: 1300 997 273

Plan Change: 1300 995 152

24 hours a day, 7 days a week

Contact information

PO Box 1844, Macquaries Centre, North Ryde, NSW 2113

Calling internationally or prefer a landline number? Call +61 2 9007 3023

Download the TPG Mobile App to manage your account and get customer support on the go.

Sales

Monday-Friday: 9am - 6pm (AEST/AEDT)

Weekends & Public Holidays: Closed

Technical Support

1300 365 313 (option 3)

Monday – Friday: 9am – 6pm

Weekends & Public Holidays: Closed

Customer Service

1300 365 313 (option 2)

Monday – Friday: 9am – 6pm

Weekends & Public Holidays: 9am – 6pm

Other Contacts

Dealer Support: 1300 043 005

VoIP PABX Support: 1300 659 412

Postal: PO Box 1844, Macquarie Centre, North Ryde, NSW 2113

Address: Level 24, 200 Barangaroo Ave, Sydney NSW 2000

TPG Telecom is a communications technology partner for both Business and Enterprise customers.

If you need help or support as a TPG Telecom business customer, contact our team using the business support page.

Contact TPG Telecom